Comprehensive visibility: Access fleetwide data and AI-powered recommendations to detect, assess, and fix IT issues before they impact employee workflows.
AI-PoweredFleet Management
Proactive fleet management across every touchpoint, for every employee.
Fleet Management Key outcomes
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Reduced IT support tickets and downtime through intelligent anticipation.
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Lowered TCO and improved ROI across device and software investments.
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Simplified fleet management with trusted visibility, security, and control.
Fleet Management Core features
Unified device monitoring with real-time data
Monitor trends, health, and usage patterns for your entire inventory of assets through a single, unified view of your IT fleet.
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Application, device, and security scores: Get simple, easy-to-understand scores in real-time to assess the overall health of your IT assets.
Intelligent anticipation
React less. Prevent more.
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Proactive anomaly detection: Detect and diagnose irregularities across hardware and software for more secure employee experiences.
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Smart recommendations: Leverage predictive device health insights and fleet-level alerts to preemptively solve IT issues.
Smart asset management
Leverage end-to-end IT lifecycle management across applications, PCs, print, collaboration equipment, and peripherals.
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Device refresh and dynamic personas: Intelligently segment employees based on utilization and match them with the right devices while optimizing refresh cycles.
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Set and forget: Assign policies that automate BIOS, drivers, and AV software updates to reduce IT overhead and accelerate deployments.
Optimize every device for every employee
Streamline operations and improve workplace technology with Fleet Management.
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Frequently asked questions
Here's everything you need to know about WXP.
What is the HP Workforce Experience Platform (WXP)?
WXP is an AI-powered digital employee experience (DEX) solution that integrates with various systems and devices to maximize IT efficiency, reduce costs, and enhance the employee experience.1
How does WXP work?
WXP equips technology leaders with detailed performance insights of PCs, printers and more, coupled with enhanced preventative workflows to maximize end-user productivity while reducing costs. The SaaS-based platform also has an advanced employee engagement engine and integrates with various third-party systems like ServiceNow, PowerBI, and Tableau, along with integrating printers, virtual machines, mobile devices and more to maximize IT efficiency, reduce costs, and enhance the employee experience.
Can WXP be customized to fit specific business needs?
The platform’s modular design allows for tailored customization and scalability to meet specific business needs. Presently, WXP integrates capabilities for fleet management (formerly HP Proactive Insights) and employee engagement, facilitating direct communication between IT and employees, and targeted feedback collection via device pop-ups and self-help capabilities. Planned optional, add-on modules will include additional devices for fleet management, endpoint security, and Digital Workspaces powered by HP Anyware, all supported by enterprise-level support. Additionally, there are add-on options for hardware, managed services, and print software.
How is WXP modular?
WXP is designed to be modular, allowing organizations to tailor the solution to their specific needs, including Fleet Management, Employee Engagement, Digital Workspaces, and Endpoint Security.
The modular design allows companies to select the capabilities needed to achieve business goals. New capabilities can be added to an existing portal as their business needs change and expand. Initially, WXP comes with fleet management and employee engagement, with the ability to add-on endpoint security, digital workplaces, and/or HP support services for an additional fee.
Is WXP compatible with different vendors and operating systems?
The Platform’s agnostic design allows seamless integration with systems and devices running Windows, macOS, and Android operating systems, regardless of manufacturer. WXP is a cloud-based solution that uses firewall-friendly network ports and sits atop other systems versus a rip-and-replace solution. It does not require a VPN or direct, deep access to customer networks.
How does WXP integrate with other IT tools to provide a more comprehensive solution?
WXP has open APIs for incident and analytics integration to IT tools, as well as pre-configured connectors for ServiceNow, PowerBI, and Tableau available in the 3rd party integrations.
What is a Workforce Experience score?
A Workforce Experience score combines telemetry and user satisfaction sentiment for a comprehensive view of the digital workforce experience. The score refreshes daily, ensuring timely insights. Understand which departments, device models, operating systems, countries, site locations, and devices with specific software installed are experiencing the lowest and highest Experience scores.
The main dashboard provides a snapshot of the workforce experience and critical recommendations for IT teams to act on. IT teams quickly understand where to focus with insights from the Experience score and trendline, fleet inventory breakdown, apps with poor performance, and sentiment by persona.
How is AI used within WXP?
AI is built into the fabric of WXP and makes it easy for IT teams to optimize processes and prevent technology issues by providing:
• Recommendations: Identify issues from device data and survey results to share recommended actions.
• Assistance: Take the recommendation and make it executable by IT or an end-user in just a few clicks.
• Automation: Experience optimization with AI anticipating issues and resolving them with no human involvement.
How can I buy WXP and find out about new releases?
WXP is now available to new and renewing HP Proactive Insights customers in the United States at no additional cost.
Additionally, our beta program is expanding to more countries, in a multi-phased, customer-focused approach to solve our customers’ biggest pain points. Talk with an HP expert to see how WXP can intelligently anticipate and resolve digital friction within your organization.
